{"id":41877,"date":"2021-01-30T13:27:20","date_gmt":"2021-01-30T18:27:20","guid":{"rendered":"https:\/\/centricconsulting.com\/?post_type=resources&#038;p=41877"},"modified":"2023-03-14T13:29:03","modified_gmt":"2023-03-14T17:29:03","slug":"do-business-anywhere-adapting-the-customer-and-employee-experience-to-meet-digital-shift","status":"publish","type":"resources","link":"https:\/\/centricconsulting.com\/resources\/do-business-anywhere-adapting-the-customer-and-employee-experience-to-meet-digital-shift\/","title":{"rendered":"Do Business Anywhere: Adapting the Customer and Employee Experience to Meet Digital Shift"},"content":{"rendered":"<h2 style=\"text-align: center;\">Watch our on-demand webinar to learn about how to shift into the digital world to best serve your customer and equip your employees to do Business Anywhere.<\/h2>\n<hr \/>\n<p>Our current reality has introduced new ways of working. Virtual delivery, digital service models and remote employee experiences deepen customer relationships and reduce risks. <strong>Organizations need ways to conduct seamless and efficient business from anywhere.<\/strong> For some businesses, the shift is underway, and they are thriving. But for many others, this shift has just begun, and it may be daunting.<\/p>\n<p>Centric Consulting\u2019s CEO <a href=\"https:\/\/centricconsulting.com\/team\/larry-english\/\">Larry English<\/a> will kick off the webinar with an introduction to <a href=\"https:\/\/centricconsulting.com\/digital-consulting-services\/business-anywhere\/\">Business Anywhere, <\/a> our digital-first vision to empower organizations to thrive through new technologies and new ways of doing business. Our Experience Design Practice Lead <a href=\"https:\/\/centricconsulting.com\/team\/colin-mcgee\/\">Colin McGee<\/a> and People &amp; Change Practice Lead <a href=\"https:\/\/centricconsulting.com\/team\/steve-jenkins\/\">Steve Jenkins<\/a> will then host the webinar, featuring panelists:<\/p>\n<ul>\n<li>Nick Restrepo, VP of Sales at <a href=\"https:\/\/www.worldemblem.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">World Emblem<\/a><\/li>\n<li>Kate Terrell, Chief People Officer at <a href=\"https:\/\/www.aktana.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aktana<\/a><\/li>\n<\/ul>\n<p><strong>Our panelists will share real-world examples of how their businesses have adapted to conduct business from anywhere &#8212; many due to the pandemic &#8212; and some driven by other market dynamics.<\/strong><\/p>\n<p>The webinar will focus on:<\/p>\n<ul>\n<li>Diving into our Business Anywhere approach to modernizing the customer, employee and supplier experience<\/li>\n<li>Redesigning Aktana\u2019s global professional services and operations to enable a consistent customer experience<\/li>\n<li>Returning to \u201cnormal\u201d with better digital tools and processes at World Emblem.<\/li>\n<\/ul>\n<p><strong>Our speakers and panelists will conclude the webinar with a Q&amp;A.<\/strong><\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/vimeo.com\/505894678\/6709900fca\" target=\"_blank\" rel=\"noopener\">Watch the webinar<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch our on-demand webinar to learn about how to shift into the digital world to best serve your customer and equip your employees to do Business Anywhere.<\/p>\n","protected":false},"author":63,"featured_media":31263,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"coauthors":[15012],"acf":[],"_links":{"self":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources\/41877"}],"collection":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/comments?post=41877"}],"version-history":[{"count":0,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources\/41877\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media\/31263"}],"wp:attachment":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media?parent=41877"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/coauthors?post=41877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}