{"id":40832,"date":"2023-01-19T08:43:48","date_gmt":"2023-01-19T13:43:48","guid":{"rendered":"https:\/\/centricconsulting.com\/?post_type=resources&#038;p=40832"},"modified":"2023-01-19T08:43:48","modified_gmt":"2023-01-19T13:43:48","slug":"couch-convos-evaluating-the-taylor-swift-ticketmaster-meltdown","status":"publish","type":"resources","link":"https:\/\/centricconsulting.com\/resources\/couch-convos-evaluating-the-taylor-swift-ticketmaster-meltdown\/","title":{"rendered":"Couch Convos: Evaluating the Taylor Swift Ticketmaster Meltdown"},"content":{"rendered":"<h2 style=\"text-align: center;\">In this episode of Couch Convos: Biz and Tech Talks, our automation experts discuss what went wrong with Taylor Swift\u2019s latest concert ticket sales.<\/h2>\n<hr \/>\n<div>\n<p class=\"intro-text\">In November 2022, tickets for Taylor Swift\u2019s latest concert tour went on sale on Ticketmaster.<\/p>\n<p>Huge demand swamped the website during the \u201cpre-sales\u201d period, crashing it and resulting in considerable outcry about customer service, a near-monopolistic business, and other concerns. We are only now seeing how many lawsuits people are filing.<\/p>\n<p><strong>In this podcast, we dive into this situation from a technical point of view.<\/strong> What if your organization manages a website that faces substantial demand? It\u2019s not only concert tickets that can drive that kind of demand. What about the <a href=\"https:\/\/centricconsulting.com\/blog\/refocus-on-rpa-support-and-maintenance-to-avoid-a-bot-project-breakdown\/\">widespread use of bots<\/a>, which is one point of contention regarding the topic?<\/p>\n<p>Join us for more discussion about the intricate dance between policy and technology in managing high-volume websites!<\/p>\n<h2>Listen Here<\/h2>\n<\/div>\n<p><iframe src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/1426923283&amp;color=%232c1a5d&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true\" width=\"100%\" height=\"166\" frameborder=\"no\" scrolling=\"no\"><\/iframe><\/p>\n<div style=\"font-size: 10px; color: #cccccc; line-break: anywhere; word-break: normal; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; font-family: Interstate,Lucida Grande,Lucida Sans Unicode,Lucida Sans,Garuda,Verdana,Tahoma,sans-serif; font-weight: 100;\"><a style=\"color: #cccccc; text-decoration: none;\" title=\"Centric Consulting\" href=\"https:\/\/soundcloud.com\/centricconsulting\" target=\"_blank\" rel=\"noopener\">Centric Consulting<\/a> \u00b7 <a style=\"color: #cccccc; text-decoration: none;\" title=\"Biz and Tech Talks 51: Taylor Swift Ticketmaster Debacle\" href=\"https:\/\/soundcloud.com\/centricconsulting\/biz-and-tech-talks-51-taylor-swift-ticketmaster-debacle\" target=\"_blank\" rel=\"noopener\">Biz and Tech Talks 51: Taylor Swift Ticketmaster Debacle<\/a><\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode of Couch Convos: Biz and Tech Talks, our automation experts discuss what went wrong with Taylor Swift\u2019s latest concert ticket sales.<\/p>\n","protected":false},"author":67,"featured_media":40842,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"coauthors":[15131],"acf":[],"_links":{"self":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources\/40832"}],"collection":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/comments?post=40832"}],"version-history":[{"count":0,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/resources\/40832\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media\/40842"}],"wp:attachment":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media?parent=40832"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/coauthors?post=40832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}