{"id":49298,"date":"2023-12-15T08:15:47","date_gmt":"2023-12-15T13:15:47","guid":{"rendered":"https:\/\/centricconsulting.com\/?p=49298"},"modified":"2023-12-15T08:15:47","modified_gmt":"2023-12-15T13:15:47","slug":"meet-your-problem-solvers-in-columbus","status":"publish","type":"post","link":"https:\/\/centricconsulting.com\/blog\/meet-your-problem-solvers-in-columbus\/","title":{"rendered":"Meet Your Problem Solvers in Columbus"},"content":{"rendered":"
While helping find solutions to our clients\u2019 toughest problems, we\u2019ve learned a thing or two. In this series, we share insights from our Columbus team<\/a> of seasoned solvers on overcoming today\u2019s business, technology and people-related challenges.<\/p>\n <\/a><\/p>\n Our clients want to transform their businesses<\/a>, but often they get stuck. For example, a client recently came to us for guidance in two specific areas: how to reduce the volumes of data that teams needed to load and transform for reporting and how to decide the path to a single, \u201cbest of breed\u201d provider, \u201d to manage the data<\/a> in one place.<\/p>\n Unfortunately, they still depended on spreadsheets and manual data movement, bogging the process down and making it impossible to determine what questions they needed their data to answer, let alone how to find new automation and predictive analytics tools that could provide the answers.<\/p>\n One way to get \u201cunstuck\u201d from a stalled transformation effort is to step back and look at the problem from other perspectives. From a strategic perspective, everyone needs to align first on the questions the data needs to answer.<\/strong> Both quantitative and qualitative data will be important to answer those questions, but the organization\u2019s struggle to manage the data it already has suggests room for process improvement further upstream.<\/p>\n Improving processes would also decrease reliance on spreadsheets, but the organization would then need change management<\/a> to help employees adapt to new tools and processes. The company also needed to consider its readiness to make the changes that the analytics revealed.<\/p>\n Taking the time to build a roadmap to achieving data goals \u2014 in the case of this client, a 24-month roadmap \u2014 helps the organization visualize these other areas and allocate resources to them. The project can then start moving again, the team will feel refocused and energized, and the problems solved along the way will remove the roadblocks to transformation.<\/p>\n <\/a><\/p>\n Businesses of all sizes need solutions to strategic issues, but often they don\u2019t know how to unlock the value of data to solve them. That\u2019s not surprising, given the metamorphosis the data industry has experienced over the past 10 years. The amount of data has grown exponentially while organizations have struggled to keep their technology current to draw strategic insights from it.<\/p>\n Meanwhile, resources and skillsets are based on older technologies and practices. Add the always-evolving need for cybersecurity<\/a>, and it\u2019s easy to see why many organizations don\u2019t know where to start.<\/p>\n Before investing in new technology, start by understanding your business context. What do you do? What sets you apart from your competitors? Who are your customers? What do they need? How do you need to change to succeed?<\/p>\n The answers to these questions can reveal the most valuable information to draw from your data first.<\/strong> Then you can begin with the end in mind and select a modular solution that can grow as you work toward that goal. This approach allows you to develop a high-performing analytics capability without paying for more technology than you need.<\/p>\n One valuable tool today is AI<\/a>. For example, a client with incredible account retention identified a two percent improvement as the key to growing from a $50M company to a $70M company. An AI machine learning model identified clients at risk of leaving in the next 60 days. The solution allowed the client to exceed their retention target and ultimately realize their business’s full value.<\/p>\n <\/a><\/p>\nBusiness<\/h5>\n
Meet Your Problem Solver<\/h3>\n
Leigh Helsel | Partner and Practice Lead | Columbus<\/h3>\n
BUSINESS PROBLEM<\/h4>\n
OUR INSIGHT<\/h4>\n
Technology<\/h5>\n
Meet Your Problem Solver<\/h3>\n
Art Smith | Data & Analytics Lead for Columbus | Data & Analytics<\/h3>\n
TECHNOLOGY PROBLEM<\/h4>\n
OUR INSIGHT<\/h4>\n
People<\/h5>\n
Meet Your Problem Solver<\/h3>\n
Heather Effron | People & Change Senior Manager, Columbus | People & Change<\/h3>\n
PEOPLE PROBLEM<\/h4>\n