{"id":48965,"date":"2023-12-01T07:25:22","date_gmt":"2023-12-01T12:25:22","guid":{"rendered":"https:\/\/centricconsulting.com\/?p=48965"},"modified":"2024-08-16T11:48:54","modified_gmt":"2024-08-16T15:48:54","slug":"meet-your-problem-solvers-in-miami","status":"publish","type":"post","link":"https:\/\/centricconsulting.com\/blog\/meet-your-problem-solvers-in-miami\/","title":{"rendered":"Meet Your Problem Solvers in Miami"},"content":{"rendered":"

Our Miami team of problem solvers offers solutions to overcome your common business and technology challenges.<\/h2>\n
\n

While helping find solutions to our clients\u2019 toughest problems, we\u2019ve learned a thing or two. In this series, we share insights from our Miami team<\/a> of seasoned solvers on overcoming today\u2019s business, technology and people-related challenges.<\/p>\n

Business<\/h5>\n

Meet Your Problem Solver<\/h3>\n

\"Conrod<\/a><\/p>\n

Conrod Walsh | Senior Manager, Miami Business Unit | Delivery, Project Management<\/h3>\n

BUSINESS PROBLEM<\/h4>\n

A lot of my clients are growing at a pace they cannot sustain. Often, the problem involves old technology, but the issue really starts with communication. For example, an IT organization may receive requests for similar or even identical projects from different parts of the business because each business segment is siloed from the others. When that happens, it puts a stranglehold on growth.<\/strong><\/p>\n

OUR INSIGHT<\/h4>\n

Look beyond the immediate problem \u2014 such as the IT project intake process \u2014 and identify the root issue \u2014 communication, coordination, and alignment among the different parts of the business. Fortunately, when you discover such communication breakdowns, AI can help with tools such as Microsoft Teams<\/a>, Google Meet, or Zoom.<\/strong> Explore these resources and learn how they can help you open new communication channels \u2014 which take place in real-time with improved collaboration, secure document sharing, and more \u2014 to build a company that is ready to scale as needed.<\/p>\n

Technology<\/h5>\n

TECHNOLOGY PROBLEM<\/h4>\n

Many companies struggle to adopt the right tools. They become overwhelmed by the many technologies and software packages available.<\/strong> As a result, they tend to adopt three or four tools that do the same thing, which leads to additional costs, systems that don\u2019t work together, and frustration. The problem is becoming an even bigger problem in the age of AI<\/a> because new products come on the market every day, and companies\u2019 fear of missing out (FOMO) can lead to paralysis or buying tools that are redundant or don\u2019t meet their needs.<\/p>\n

OUR INSIGHT<\/h4>\n

Before taking the leap into an expensive new tool, take a look at your organization from multiple perspectives. You may be able to rule out many technology options quickly. For example, most modern tools are designed for data in the cloud<\/a>. If your data is not in the cloud and you don\u2019t have the resources for a cloud migration project<\/a>, you will have fewer options to choose from.<\/p>\n

The more challenging perspectives are people and culture. What is your organization\u2019s appetite for change? How innovative is your culture? You also must weigh your long-term business goals and needs. Right now, everyone is thinking about AI \u2014 but which AI capabilities<\/a> will really drive your business forward?<\/strong><\/p>\n

Finally, when considering the financial impacts of a new tool, remember: The upfront cost is only the beginning. Be sure to include the ongoing costs of training, maintenance and so on, and weigh them against the risks of not making the change.<\/p>\n

People<\/h5>\n

Meet Your Problem Solver<\/h3>\n

\"Kim<\/a><\/p>\n

Kim Caruthers | Senior Manager, Miami Business Unit, Former Partner | Delivery, Account Management, New Sales<\/h3>\n

PEOPLE PROBLEM<\/h4>\n

Businesses often don\u2019t get a strong return on investment (ROI) with new technology, whether that\u2019s Salesforce, Microsoft, Power BI, or other solutions. They\u2019ve spent money on these products, but employees are not using them to their fullest extent.<\/strong><\/p>\n

Many times, the new technology works well but the new processes that govern them aren\u2019t integrated, or employees still favor the \u201cold ways\u201d of accomplishing the work (reverting back to old spreadsheets or old ways of doing business.)<\/p>\n

Users often lack a certain depth of skill or training. For example, we have seen clients who have Microsoft Teams but are still using Zoom<\/a>. Or, they\u2019re paying for Microsoft 365, but they have not transitioned to using the tool. Another client may have Power BI licenses, but they still struggle with data because they don\u2019t have enough technology to support it or people trained to use it.<\/p>\n

OUR INSIGHT<\/h4>\n

As a leader, avoid the temptation to blame either the technology or your employees for your technology adoption problems. Instead, turn to some tried and tested change management techniques. Begin by analyzing all the processes, up and down the value chain, that come with any big new technology implementation.<\/strong><\/p>\n

Ask your employees which processes they are concerned about or struggling with, and show them how the modern technology will help them every day. Then, be sure to provide the resources they need to adapt to the new processes and master the new technology. And don\u2019t forget: Time is a resource! Be generous with it to avoid heartache and lost ROI down the line.<\/p>\n

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\n In only 10 months, we created a B2B app for easier ordering and customer data analysis in a global, data-driven industry.\n <\/div>\n
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Our Miami team of problem solvers offers solutions to overcome your common business and technology challenges.<\/p>\n","protected":false},"author":63,"featured_media":48977,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[22486,16613],"coauthors":[15012],"class_list":["post-48965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-brand","tag-miami","resource-categories-blogs","orbitmedia_post_topic-business-strategy","orbitmedia_post_topic-enterprise-program-management","orbitmedia_post_topic-microsoft-365"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2024-09-19 13:20:31","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category"},"_links":{"self":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/posts\/48965"}],"collection":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/comments?post=48965"}],"version-history":[{"count":1,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/posts\/48965\/revisions"}],"predecessor-version":[{"id":53270,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/posts\/48965\/revisions\/53270"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media\/48977"}],"wp:attachment":[{"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/media?parent=48965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/categories?post=48965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/tags?post=48965"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/centricconsulting.com\/wp-json\/wp\/v2\/coauthors?post=48965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}