Performance and scalability:<\/strong> Test the performance of the sign-on screen under different loads, including scenarios with multiple concurrent users. Assess if the system scales well and doesn’t experience slowdowns or crashes under heavy usage.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nRemember, this is a general guideline, and the specific requirements and context of your application might introduce additional areas for testing.<\/p>\n
This isn\u2019t a bad list of ideas. Most experienced testers would probably make a similar list of ideas as their starting point. One interesting thing to consider is the fifth point \u2013 password recovery and reset.<\/p>\n
I did not mention the ability to change or recover passwords, but there is a presumption that some capability to do so should exist.<\/p>\n
Using AI and ChatGPT in Software Testing for a Step-By-Step Process<\/h2>\n
You can also drill down into a response point and get more detailed information. We can reference the items ChatGPT generated, like point five, and ask the following: How would I test point 5 in detail? <\/span>\nChatGPT returned the following response:<\/strong><\/p>\n\n\n\nTo test the password recovery and reset functionality in detail, you can follow these steps:<\/strong><\/p>\n\n- Test password recovery options:<\/strong> Verify that the system provides multiple password recovery options, such as email verification, security questions, or password reset links. Test each option to ensure they work as intended.<\/li>\n<\/ol>\n
\n- \n
\n- For email verification, submit a password recovery request and check if a password reset link or code is sent to the registered email address. Verify that the link or code expires after a certain time period.<\/li>\n
- For security questions, answer the predefined questions and ensure the system validates the answers correctly before allowing password reset.<\/li>\n
- If the system uses password reset links, test if the links are unique, expire after a certain period, and can only be used once.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n- Test password reset process:<\/strong> Execute the password reset process and evaluate the following aspects:<\/li>\n<\/ol>\n
\n- \n
\n- Validate that the password reset interface is user-friendly and intuitive, providing clear instructions on how to proceed.<\/li>\n
- Submit a valid password reset link, code, or answer to security questions and ensure the system allows the user to set a new password.<\/li>\n
- Verify that the password reset form enforces any password complexity requirements, such as minimum length, combination of uppercase and lowercase letters, numbers, and special characters.<\/li>\n
- Test if the system properly handles invalid or expired password reset links, codes, or security question answers. It should display appropriate error messages and prevent unauthorized password resets.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n- Test security measures:<\/strong> Assess the security measures implemented during the password recovery and reset process.<\/li>\n<\/ol>\n
\n- \n
\n- Ensure that password reset links, codes, or security question answers are securely generated, transmitted, and stored, avoiding vulnerabilities like predictable or easily guessable values.<\/li>\n
- Test if the system enforces appropriate account ownership verification, such as requiring the user to provide additional identifying information before allowing password reset.<\/li>\n
- Check if the system detects and prevents abuse, such as excessive password reset attempts or brute-force attacks.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n- Test edge cases and error handling:<\/strong> Conduct thorough testing of edge cases and error scenarios to ensure the system handles them properly.<\/li>\n<\/ol>\n
\n- \n
\n- Test for scenarios where the user enters incorrect information during the password recovery process, such as providing the wrong email address, invalid security question answers, or expired password reset links. Ensure the system provides clear error messages and guides the user accordingly.<\/li>\n
- Test concurrent password recovery\/reset requests from the same account or different accounts to check if the system handles them without conflicts or security issues.<\/li>\n
- Validate error handling and logging, ensuring that errors or exceptions during the password recovery\/reset process are appropriately logged for debugging and troubleshooting purposes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n- Test usability and user experience:<\/strong> Evaluate the usability and user experience of the password recovery and reset process.<\/li>\n<\/ol>\n
\n- \n
\n- Ensure that the password recovery\/reset interface is well-designed, intuitive, and user-friendly.<\/li>\n
- Test the responsiveness of the interface, especially when users access it from different devices or screen sizes.<\/li>\n
- Consider conducting user acceptance testing or gathering feedback from representative users to assess the overall experience and identify any areas for improvement.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
By following these steps, you can conduct thorough testing of the password recovery and reset functionality, ensuring that it is secure, reliable, and user-friendly.<\/p>\n Notice these are not test cases. Except for very general terms, there is no mention of input or expected results. Instead, they are ideas the test team can use to build out test cases, either manual or automated, when they are unfamiliar with the application or the intended business context.<\/strong><\/p>\nUsing AI and ChatGPT to Think Through Problems<\/h2>\nAI and ChatGPT can help us think through problems we are not familiar with. It is not advanced to the point where it and similar tools will replace people any time soon. What it can do is help people work better<\/a> \u2013 more efficiently. It cannot give reliable, detailed answers to these types of questions, nor will it generate code that anyone should rely on without scrutiny.<\/p>\nAn experienced tester might easily produce a similar list of items with little or no trouble, though a novice might appreciate these ideas as a starting point. An experienced tester, likewise, can build their prompts to get very specific and potentially uncover ideas to test when they are at a mental impasse.<\/p>\n However, it may prove helpful when looking for test ideas in areas a tester or team is not familiar with.<\/p>\n\n \n \n Our white paper explains an effective system to ensure you always keep a human in the loop when implementing AI.\n <\/div>\n |