{"id":12487,"date":"2014-06-25T00:00:00","date_gmt":"2014-06-25T04:00:00","guid":{"rendered":"https:\/\/centricconsulting.com\/post\/achieving-process-excellence-business-process-management-bpm\/"},"modified":"2023-01-05T10:36:58","modified_gmt":"2023-01-05T15:36:58","slug":"achieving-process-excellence-business-process-management-bpm","status":"publish","type":"post","link":"https:\/\/centricconsulting.com\/blog\/achieving-process-excellence-business-process-management-bpm\/","title":{"rendered":"Blog Series: Achieving Process Excellence Through Business Process Management"},"content":{"rendered":"
Processes are the underlying foundation of nearly all businesses and\u00a0often determine the success or failure of an organization.<\/p>\n
The ability to seamlessly guide customers and internal resources through sales, onboarding, billing, support and other business processes is\u00a0key to developing and maintaining profitable relationships.<\/p>\n
In order to truly achieve operational excellence<\/a>, a company must first understand what type of improvement program they are pursuing, define the program’s goals and understand the proper way to integrate technology into these efforts.<\/p>\n This three-part series focuses on the fundamentals of Business Process Management (BPM)<\/a> and provides a brief introduction to what BPM is, why companies leverage BPM and what functions the many tools in the marketplace can provide.<\/p>\nRead the Series<\/h3>\n
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