{"id":45250,"date":"2023-08-01T18:28:59","date_gmt":"2023-08-01T22:28:59","guid":{"rendered":"https:\/\/centricconsulting.com\/?page_id=45250"},"modified":"2023-10-26T16:24:23","modified_gmt":"2023-10-26T20:24:23","slug":"salesforce-services-cloud","status":"publish","type":"page","link":"https:\/\/centricconsulting.com\/technology-solutions\/salesforce-consulting-services\/salesforce-services-cloud\/","title":{"rendered":"Salesforce Service Cloud"},"content":{"rendered":"<p class=\"intro-text\"><span class=\"TextRun SCXW62105038 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62105038 BCX0\">Are your service organization<\/span> <\/span><span class=\"TextRun SCXW62105038 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62105038 BCX0\">and Salesforce org <\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">aligned<\/span><\/span><span class=\"TextRun SCXW62105038 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62105038 BCX0\"> and <\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">set up<\/span><span class=\"NormalTextRun SCXW62105038 BCX0\"> to <\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">deliver<\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">\u00a0personalized support<\/span> <\/span><span class=\"TextRun SCXW62105038 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62105038 BCX0\">and <\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">tailored <\/span><span class=\"NormalTextRun SCXW62105038 BCX0\">engagement<\/span><\/span><span class=\"TextRun SCXW62105038 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62105038 BCX0\">?<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">In <\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">every<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\"> industry<\/span><\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\"> customers<\/span> <span class=\"NormalTextRun SCXW164151793 BCX0\">expect <\/span><\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">organizations to have integrated<\/span> <\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">systems<\/span> <\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">that enable self-service<\/span><\/span> <span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">and for a<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">gents to have<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\"> their<\/span> <span class=\"NormalTextRun SCXW164151793 BCX0\">relevant<\/span><\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"> <span class=\"NormalTextRun SCXW164151793 BCX0\">information at their fingertips<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">. <\/span><\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">Customers<\/span> <span class=\"NormalTextRun SCXW164151793 BCX0\">need<\/span> <\/span><span class=\"TextRun SCXW164151793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164151793 BCX0\">effective<\/span> <span class=\"NormalTextRun SCXW164151793 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">, <\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">when they want it<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">,<\/span> <span class=\"NormalTextRun SCXW164151793 BCX0\">through a variety of channels<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">, and they want it personalized<\/span><span class=\"NormalTextRun SCXW164151793 BCX0\">.<\/span><\/span><\/p>\n<p><span data-contrast=\"none\">Salesforce Service Cloud <\/span><span data-contrast=\"none\">capabilities can enable <\/span><span data-contrast=\"none\">the complete support experience for both your customers and internal agents, but the suite of features within Service Cloud are extensive, and knowing what to implement, how to configure it, and in which order can be overwhelming.<\/span><\/p>\n<p><span data-contrast=\"none\">Whether you are considering an initial implementation, seeking a customer service solution strategy and roadmap, or looking to expand your existing Sales Cloud capabilities, our flexible, tailored engagements can meet your business needs and objectives.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We help you implement and manage Salesforce Sales Cloud through our tailored engagements that meet your business needs and objectives.<\/p>\n","protected":false},"author":251,"featured_media":30054,"parent":15282,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"on","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi image attachment filter Relevanssi index exclude","footnotes":""},"coauthors":[15574],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2024-07-21 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