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How to Create Consistent and Positive Customer Experiences with Your Brand

The first priority in business is the importance of considering the customer experiences in all areas of engaging with your business.

Seek Process Improvement Opportunities and Change for the Better

Learn how to progress your process improvement opportunities and shift your thinking so there’s a continuous focus on making things better.

DevOps Pipelines Part 3: Continuous Monitoring and Observability

Continuous Monitoring and Observability is the final step in the DevOps pipeline, and it is a crucial element in gaining true efficiency and scalability.

How to Decide Whether to Outsource Your IT Infrastructure

In part three of our Technology Assessment Framework series, we look at what to do when your IT assessment recommends outsourcing your infrastructure.

How to Achieve Process Standardization in Manufacturing

Manufacturing process standardization can help improve employee recruitment, retention and satisfaction in your company.

A Six Sigma and Agile Approach to Weight Loss

As a process improvement expert on a weight loss mission, this consultant tried Six Sigma and Agile approaches to solve his issue. He explains.

I’m Not a Tech Company: Why Do I Need an IT Strategy?

In the fifth part of our IT Infrastructure series, we discuss the importance of aligning your IT strategy and business strategy.

Improving Business Processes to Make Way for Robotic Process Automation

Improving processes for business before introducing Robotic Process Automation prevents doing work poorly, unnecessarily, and redundantly.

Blog Series: Why Did Your CRM Project Fail? Part 1 Explores Project Leadership

In part one of a three-part series on common CRM implementation issues and how to avoid them, we explore project leadership and ownership.

Increase Your VPN Speed and Improve Remote Worker Productivity

Remote work introduces employees to new challenges, such as slow VPN access. Here are a few ways to increase slow VPN speed.

Insurance Business Intelligence: How To Spend More Time on Value-Added Analytics

There is no one-size-fits all-solution for insurance business intelligence needs. But there's a four-part approach and tech that can help.

Interact with Machine Learning Using PowerApps and Flow

Learn how to use PowerApps and Flow to create a custom connector model in Azure Machine Learning with this step-by-step walkthrough.