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The 3 Types of Business Process Management Solutions (BPMS)

When choosing a business process management solution (BPMS), you need to know the three different types available to your company.

The Future of Digital Collaboration for Property and Casualty Carriers

Advancements in digital collaboration & tools will boost employee productivity & efficiency, like the internet did with data & info access.

How Microsoft Outlook Has Improved the Modern Workplace

Microsoft Outlook is essential to the modern workplace. Learn about a few of Outlook’s calendar features and how they improve collaboration.

The Top Five Challenges a Journey Map Can Fix

We share the top five challenges clients report to us when attempting to improve their customer experience and how journey mapping can help.

To Automate or Not to Automate (Right Now)? That is the Question.

With DevOps, your organization can be more productive and profitable by automating the right processes at the right time with the optimal balance of machine and human interaction.

Using Claim Based Authentication for Identity and Access Management

In this part of the blog series for Identity and Access Management (IAM), we explore Claim Based Authentication (CBA) in more detail.

Using Feature Toggles to Increase Product Owner Release Control

Agile is a de-facto standard, and as continuous delivery is an increasingly important business and IT need for success,we moved to a Feature Toggle pattern.

Microsoft Teams: How to Decide the Best Way to Communicate Using Chat

In part one of this two-part series, we take a high-level look at the Chat function in Microsoft Teams to help you determine its best uses.

Using Microsoft for Hybrid Identity Options in Your IAM Environment

In this part of our Identity and Access Management (IAM), we explore design and configuration options for hybrid identity with Microsoft solutions.

Using RPA to Improve Workflow in Insurance

Applying RPA to insurance practices isn't intuitive, but implementation allows carriers to achieve more productive activities.

Using RPA to Understand, Simplify and Automate Processes

Simplify how you use robotic process automation with the easy-to-remember USA acronym: understand, simplify, automate.

Using Windows Virtual Desktop for Remote Work

Windows Virtual Desktop (WVD) is a desktop as a service (DaaS) offering that provides remote access to modern desktop applications from anywhere.