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Stuck in an Automation Rut? Energize Your RPA Program

With its ease of use and quick return on investment, companies quickly adopted RPA. But now, their RPA programs simply aren’t meeting their expectations.

What Is Process Improvement?

Learn more about what process improvement is, what it consists of, and how it leads to a culture of continuous improvement.

E = Q X A: Including the People Element of Problem-Solving and Solutions

It may not feel like it in the moment, but implementing out a new business or technology solution can be the easiest part of transforming your business.

Is Citizen Development the Key to RPA Success?

A citizen developer model distributes, decentralizes and accelerates RPA delivery. We compare it with an enterprise RPA model to help with your integration.

The California Consumer Privacy Act: What You Need to Know

In this blog, you’ll learn more about how the California Consumer Privacy Act came to be and what your business needs to look for when becoming compliant.

Blog Series: On the Path to Process Excellence

In this blog series, we break down the journey to process excellence, so your process improvement experience is simple and smooth.

Design and Approval: A Solution Design Document, The Finishing Touch Before RPA Development

We discuss how to finalize the process definition document and get started on the solution design document, so you can move on to RPA development.

Discover and Document: Creating Your Process Definition Document Before Automation

We discuss the process discovery and documentation during an RPA use case intake and how to create a detailed process definition document.

Feasibility and Priority: Identifying the Best Opportunities for Process Automation

In part two of this series, we focus on feasibility and priority when choosing the right process for RPA, including how to determine ROI and prioritization.

Analysis and Ideation: Starting Down the RPA Path

Getting started with RPA shouldn’t start with every process in your company - begin with analysis and ideation for an RPA use case process intake.

Blog Series: Choosing the Right Process to Automate Is the Place to Start

We discuss how to choose the best processes for Robotic Process Automation (RPA), starting small to laying out the final path.

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We share how we helped a large regional bank evolve its user experience and retain customers.