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Flip the Script on Customer Retention

Come with us as we walk through a journey of evaluating workflows and introducing a data solution to improve customer retention rates.

[Podcast] Going Deeper with Business Transformation: Part Two

Developing a step-by-step business transformation plan increases the rate of success for introducing change into your business.

Four Innovative Products Our People Have Created So Far

In 2017, we formally established our Innovation Advisory Team, designed to encourage innovation. This effort has led to multiple innovative products.

Cloud Security: 3 Best Practices for A Holistic Approach

Have you thought about your approach to cloud security? Here are three quick ways to make sure your security stance is off to a good start.

How Microsoft Teams Meets Teleworking Needs for Government Agencies

Microsoft Teams for government agencies enhances teleworking capabilities, while meeting security and compliance needs.

Four Tips For Driving Value from Your ERP and CRM Implementation

Looking to dive into a CRM or ERP implementation? Before you kick off the project, consider the value you will be driving to your business.

7 Benefits of Using Microsoft Teams for Business

Is your organization expanding, or does it simply need a better communication tool? Here are seven benefits of Microsoft Teams.

Meet Work-From-Home Challenges With Modern Microsoft Tools

OneDrive and SharePoint network file sharing an excellent solution for remote work challenges.

[Podcast] Rebooting Business Strategy

In this episode of the Centric Biz and Tech Talks podcast, we talk with Centric Consulting founder Larry English about reevaluating your business strategy.

Data Governance in Insurance: All Pain, No Gain?

There is no way to eliminate all the pain in data governance. It is hard work. But with a good plan, you can minimize the pain and maximize the gain.

[Podcast] Using Microsoft Teams to Enable Remote Work

In this episode of our Centric Biz and Tech Talks, we share our Microsoft Teams for remote work Q&A webinar.

Data in Insurance: How Real is the Need for Real Time?

Learn how you can provide real-time status updates on insurance policies and claims as well as personalized reports and statistics for adjustors and agents.