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RPA Use Cases in Insurance: A Practical Guide

Learn how to fill in process gaps and identify use cases for robotic process automation and artificial intelligence in insurance core processes.

Getting the Most from a Virtual Conference: Top Takeaways from Insurance AI and Innovative Tech Virtual

We share some of the pros and cons of the Insurance AI and Innovative Tech virtual conference and ideas for moving forward in this virtual world.

Engaging an Employee Listening Strategy for the New Reality

As companies began returning to the office, many struggled to determine their business resumption plans. Start by listening to your employees.

Voice of the Customer, Your Organization’s Key to ‘No Matter What’ Success

Voice of the Customer (VoC) is a powerful tool that can be your beacon to decision-making and understanding your customers' changing needs.

Keep Improving While Remote With Operational Assessments

As companies grapple with what’s next, you still need to work on improving their current operations. To start, you’ll need an operational and capability assessment.

There Is No Going Back: How to Permanently Adopt Remote Work

Now that so many organizations have had experience with virtual work, many are considering permanently adopting it. Learn the steps to permanently go remote.

Microsoft Teams and Healthcare: Lessons Learned from Early Adopters

While most have seen immediate benefits using Microsoft Teams in healthcare, some have encountered challenges. We share lessons learned from early adopters.

3 Tips for P&C Insurance Carriers to Improve Virtual Teams

Tips for Property and Casualty insurance carriers who want to improve their virtual teams to be well-positioned for the future.

Helping Seniors Battle Loneliness with “Noninvasive Technology” During COVID-19

COVID-19 created isolation restrictions that led to extreme loneliness, especially in seniors. But, some technologies can help ease the burden.

6 Ways CIOs Quickly Adapted to a Remote Work Model

Making a rapid shift a remote work model can have its challenges. CIOs share how they adapted during the pandemic, with tips that are relevant during any transition.

Adapting Internal Communications for Constant Change

You can use internal communications for more than just delivering information. It can drive change, shape culture and improve employee engagement.

New Horizons for Healthcare and Tech after COVID-19

It’s not too early to begin planning for life in healthcare and technology after COVID-19. Our current “normal” paves the way for a brighter future.