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Don’t Forget About Journey Mapping to Gain Customer Understanding and Empathy

Journey mapping is a method for identifying friction in customer journeys. Its power is acting as a mechanism that removes the risk of pain.

How to Avoid the Pitfalls of Agile Transformation to Ensure Success

Agile transformation can help your business thrive, but you have to do it right. We discuss some agile failures you may run into and provide solutions.

Life Insurance Underwriting: The Recurring Dream of Improvement

As customer expectations change, it’s imperative that companies improve their life insurance underwriting efficiency. We examine three ways to do that.

Application Modernization: Be Ready When Shift Happens Webinar Recap

In our on-demand webinar, our Modern Software Delivery experts discuss the rapid innovation and disruption businesses face with technology delivery.

How Energy & Utilities Organizations Can Build Effective Remote Team Collaboration

Remote and hybrid approaches have drastically changed how utility companies work. Here are three approaches you can use to improve the remote experience.

How to Use a Business Process Management Tool to Navigate Your Business Problems

Navigating your business processes can sometimes feel like being stuck in a maze. Learn how a BPM tool can illuminate the path to success.

Zero-Trust Security for Endpoint Protection

In this blog, we'll discuss why the next frontier in Zero-Trust Security frameworks must include endpoint protection for your organizational habitat.

Qualitative Research – Like In-depth Interviews – Helps with Customer Understanding and Empathy

In this blog, we focus on effective qualitative research, specifically diving into the importance of the in-depth interview.

Interviewing For Remote Jobs? A Guide to Evaluating Whether a Company Has Great Remote Culture

In this Office Optional blog, Larry discusses how you can discover if a company's culture is a good fit when interviewing for remote roles.

Tracking Business Goals Through Quarterly Project Portfolio Reviews

When well planned and executed, you can perform project reviews to achieve valuable outcomes. We explain how in this blog.

Microsoft’s AI Builder – Your Business’ Next Best Kept Secret

Microsoft’s AI Builder is a tool that can enhance business processes, making AI technology more accessible and driving success and efficiency.

Why Companies Choose the Scaled Agile Framework (SAFe)

While there are various Agile scaling approaches to choose from, we discuss why the Scaled Agile Framework (SAFe) is best for business transformation.