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Usability Testing: The Importance of Using It in Your Product Design Process

We explain three stages of usability testing and why you need to include it in your product design process.

Assessing Business Problem: If It Ain’t Broke, Please Fix it

Predicting business problems is tricky. Here are a few assessments you can use to evaluate issues to help you maintain business continuity.

Digital Nomads Increased 131 Percent From 2019. Will the Trend Prevail in a Tough Economy?

In this segment of “Office Optional with Larry English,” Larry discusses the digital nomad trend and its future in the current economy.

Leveling-up My Microsoft Teams Best Practices

We share a few Microsoft Teams best practices we’ve learned the past few years to get the most value out of Teams and improve collaboration.

How to Build a Chatbot People Want to Use

In this blog, we show how robotic process automation and machine learning optimize chatbot performance, which advances customer experience.

Leveraging a Salesforce Assessment to Improve Your Business Processes

We discuss how doing a Salesforce assessment before updating the tool can help improve your business processes and the ROI of your system.

Using AI and ML to Improve Life Insurance and Annuity Processes

We discuss the effects of COVID on the life insurance and annuity industry and provide a solution to improve processes using AI and ML.

CIO Priorities: Looking Towards the Future

We share perspectives from our latest CIO peer group meet-up, where we discussed how recession planning, talent retention and data governance.

20 Terms You Must Master to End Automation Confusion

The RPA market alone is expected to grow by more than 30 percent by 2030. But with all the automation terminology and abbreviations, where do you start?

How to Optimize Your Automation Program

We walk through how to optimize your automation program on an organization, operations and enablement level in this blog.

Cloud FinOps: Aligning Cloud Adoption with a FinOps First Mentality

As we kick off our FinOps blog series, we give a high-level overview of the four primary areas of cloud transformation cost optimization.

Why You Need an IT Strategy

In this blog, we share the key components of an IT strategy and why IT organizations need a strong, effective and understandable one.